Sl. No.	Service	Timeline (days)ⁱ	Submission Mode
Currency Chests
1	Application for new Currency Chest facility for banks not having Memorandum of Agreement (MoA) with RBI	30	PRAVAAH
2	Closure of Currency Chests	30	PRAVAAH
3	Opening of Currency Chests – In-principle approval	30	PRAVAAH
4	Opening of Currency Chests – Final approval	30	PRAVAAH
5	Shifting or Expansion of Currency Chests – In-principle approval	30	PRAVAAH
6	Shifting or Expansion of Currency Chests – Final approval	30	PRAVAAH
Notes
7	Exchange of Notes received through postal covers	7	Offline ^
8	Exchange of Notes received under Triple Lock Receptacles (TLRs)	7	Over The Counter*
9	Exchange of Notes that cannot withstand normal handling	30	Offline ^

Sr. No.	Description of Service	Time taken for providing service
1.	Issue of Duplicate Securities (a) G.P.Notes	3 months from the date of publication in the Government Gazette
	(b) Duplicate Receipt	Within 2 days of admission of claim
2.	Payment of Interest Warrant
	(a) Stock Certificate	On due date
	(b) S.G.L.	On due date
	(c) Saving Bonds	On due date
3.	(a) Transfer / Invocation of Pledge, Lien, etc.	4 days
	(b) Change of enfacement	2 days from the date of receipt of special cancellation advice from the parent PDO
	(c) Conversion	4 days
4.	Credit to SGL account	3 days
5.	Issue of scrip by debit to SGL	2 days
6.	Receipt of Securities for repayment	5 days
7.	SGL Transfer	1 day
8.	Registration of Power of Attorney and Certification	1 day
9.	Other Services
	(a) Examination	1 day
	(b) Certificate of Registry of sale power	1 day
	(c) Renewal	6 days
	(d) Withdrawal from safe custody	1 day
10.	Revalidation of Interest Warrant	1 day
11.	Registration of Nomination	1 day
12.	Registration and Revocation of Pledge, Lien, etc.
	(a) Stock Certificate	3 days
	(b) S.G.L.	1 day

Sr. No.	Description of Service	Time taken for providing service
1.	Issue of Coins	Within 15 mins (depending on volume of the tender)
2.	Receipt of Coins	Within 15 mins (depending on volume of the tender)
3.	Exchange of Soiled notes	Within 15 mins (depending on volume of the tender)
4.	Exchange of Defective/ Mutilated notes	Within 30 mins (depending on volume of the tender)
*Provision of service provided may vary across Offices.

Sl. No.	Service	Timeline (days)ⁱ	Submission Mode
Challans
10	Delivery of receipted challans tendered with cash	20 minutes	Over The Counter
11	Delivery of receipted challans tendered with cheques issued by Government departments maintaining accounts with RBI	20 minutes	Over The Counter
12	Delivery of receipted challans tendered with cheques drawn on other banks	3	Over The Counter
Financial instruments
13	Issue of cheque books	20 minutes	Over The Counter
14	Issue of demand drafts	60 minutes	Over The Counter
Funds transfer and cash transactions
15	Cash withdrawal by Government departments through cheques	20 minutes	Over The Counter
16	Deposit of cash by bank maintaining current account with RBI	15 minutes	Over The Counter
17	Transfer of funds (from one bank's current account to another bank's current account in RBI)	15 minutes	Over The Counter
18	Withdrawal of cash by bank maintaining current account with RBI	20 minutes	Over The Counter
Refinance facility
19	Refinance facility and disbursement of loans	3 hours	Over The Counter
Special Deposit Scheme 1975 - Account Transfer
20	Applications from SBI GAD for transfer of Special Deposit Scheme 1975 accounts from other agency banks to SBI SSB, Mumbai branch	10	PRAVAAH

Sl. No.	Service	Timeline (days)ⁱ	Submission Mode
21	Approval for commencement of eligible activity under guidelines on regulation of Payment Aggregator- Cross Border (PA- Cross Border)	30	PRAVAAH
22	General Purpose Application - Payment and Settlement Systems	30	PRAVAAH
23	Issue of Certificate of Authorisation (CoA) - After receipt of System Audit Report (SAR) (In case there are subsequent changes after receipt of SAR viz., change in promoters / directors, fresh investments etc., the timeline is 60 days)	30	PRAVAAH
24	Renewal of CoA	30	PRAVAAH
25	Voluntary surrender of CoA by Payment System Operators (PSOs)	30	PRAVAAH
26	Approval in case of takeover / acquisition of control of non-bank PSOs (timeline is not applicable for application received from overseas Principal under MTSS)	45	PRAVAAH
27	Application for Membership to Centralised Payment Systems	60	PRAVAAH
28	Authorisation to set up a payment system under PSS Act, 2007 - In-principle Authorisation (timeline is not applicable when a new category of payment system is introduced)	90	PRAVAAH

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